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everytime I start firefox it ask to verify my addons

Posted

everytime I start up firefox It asks me to verify my addons. these are adblock plus, adblock plus pop-up , Ageless, clean links, google privacy, https-everywhere, and a us spelchecker dictionary. plowed trough the community answers and tried about everything: refresh, delete and reinstalled, one addon at the time see if there is a problem there, reset preferences,Prefs.js, User.js and Sessionstore.js,extensions.sqlite, extensions.ini, extensions.cache, extensions.rdf fix, firefox properties are correct no admin startup ect. so in short tried about any solution out there. any way to fix this, and would downloading firefox beta help (aurora)?

thanks

everytime I start up firefox It asks me to verify my addons. these are adblock plus, adblock plus pop-up , Ageless, clean links, google privacy, https-everywhere, and a us spelchecker dictionary. plowed trough the community answers and tried about everything: refresh, delete and reinstalled, one addon at the time see if there is a problem there, reset preferences,Prefs.js, User.js and Sessionstore.js,extensions.sqlite, extensions.ini, extensions.cache, extensions.rdf fix, firefox properties are correct no admin startup ect. so in short tried about any solution out there. any way to fix this, and would downloading firefox beta help (aurora)? thanks

Chosen solution

ok found the problem I think I deleted lingering files from malwarebytes and spybot search and destroy from before my win 10 update, deleted unity and skype call files and don't have the problem at this moment

thank you all for helping and hope it stays fixed now

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Shockwave Flash 19.0 r0
  • Shockwave Flash 11.9 r900
  • 5.1.40728.0
  • Unity Player 4.3.5f1

Application

  • Firefox 42.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
  • Support URL: https://support.mozilla.org/1/firefox/42.0/WINNT/nl/

Extensions

  • Adblock Plus 2.6.13 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2.1-signed (adblockpopups@jessehakanen.net)
  • Ageless 0.7.1-signed (2341n4m3@gmail.com)
  • Clean Links 2.7.1-signed ({158d7cb3-7039-4a75-8e0b-3bd0a464edd2})
  • Google Privacy 0.2.4.1-signed ({ea61041c-1e22-4400-99a0-aea461e69d04})
  • HTTPS-Everywhere 5.1.0 (https-everywhere@eff.org)
  • Skype Click to Call 7.5.0.9082 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 970
  • adapterDescription2:
  • adapterDeviceID: 0x13c2
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 4095
  • adapterRAM2:
  • adapterSubsysID: 31601462
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 11-13-2015
  • driverDate2:
  • driverVersion: 10.18.13.5900
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

It is possible that there is a problem with the file(s) that store the extensions registry. Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons

Question owner

If you read my entire text you would know I did this already not trying to be cruel just saying :/

If you read my entire text you would know I did this already not trying to be cruel just saying :/
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

Sorry. That is the usual with add-on problems. If this hasn't helped then also delete possible addons.json and addons.sqlite files.

Sorry. That is the usual with add-on problems. If this hasn't helped then also delete possible addons.json and addons.sqlite files.

Question owner

did that too

did that too
cor-el
  • Top 10 Contributor
  • Moderator
17569 solutions 158915 answers

Helpful Reply

Other issues: Your System Details List shows multiple Flash plugins.

  • Shockwave Flash 11.9 r900
  • Shockwave Flash 19.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Other issues: Your System Details List shows multiple Flash plugins. * Shockwave Flash 11.9 r900 * Shockwave Flash 19.0 r0 You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\ ----- You can check for problems with preferences. Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases. *http://kb.mozillazine.org/Preferences_not_saved *http://kb.mozillazine.org/Resetting_preferences There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Question owner

tried both thought it was fixed by deleting flash trough configuration screen even tried the uninstall file but was short duration got the problem again.

btw thnx both for trying and seen allot of people with same problem isn't there a developer that can answer or make a patch as so many have this since last update?

tried both thought it was fixed by deleting flash trough configuration screen even tried the uninstall file but was short duration got the problem again. btw thnx both for trying and seen allot of people with same problem isn't there a developer that can answer or make a patch as so many have this since last update?

Modified by RSeba

cor-el
  • Top 10 Contributor
  • Moderator
17569 solutions 158915 answers

Do you have any such software I mentioned above that might protect files in the profile folder against changes?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.


Try to create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Do you have any such software I mentioned above that might protect files in the profile folder against changes? Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10 ---- Try to create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Question owner

hey cor-el profile I already deleted and made new one, even clean installed Firefox from scratch

but in safe mode he doesn't ask me to verify, checked my settings didn't see anything about something that protects against file change, unless its something of win10. everything stayed the same, its really since the last firefox update I got this problem

btw work ICT no need for tutorials if you think of another problem/fix ;)

hey cor-el profile I already deleted and made new one, even clean installed Firefox from scratch but in safe mode he doesn't ask me to verify, checked my settings didn't see anything about something that protects against file change, unless its something of win10. everything stayed the same, its really since the last firefox update I got this problem btw work ICT no need for tutorials if you think of another problem/fix ;)
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

Are you talking about Firefox safe mode, or the computer?

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Are you talking about Firefox safe mode, or the computer? Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''

Chosen Solution

ok found the problem I think I deleted lingering files from malwarebytes and spybot search and destroy from before my win 10 update, deleted unity and skype call files and don't have the problem at this moment

thank you all for helping and hope it stays fixed now

ok found the problem I think I deleted lingering files from malwarebytes and spybot search and destroy from before my win 10 update, deleted unity and skype call files and don't have the problem at this moment thank you all for helping and hope it stays fixed now