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add-ons are removed themselves on windows 10 x64 TH2 (build 10568)

Posted

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc.

this never happened for several years since I started using firefox. (from win7, 8.1 to 10, on 4 different PCs)

I tried turning on w10's administrator account, formatting system partition and clean installing the OS, using latest beta version of firefox.

Nothing changed.

is there any clue?

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc. this never happened for several years since I started using firefox. (from win7, 8.1 to 10, on 4 different PCs) I tried turning on w10's administrator account, formatting system partition and clean installing the OS, using latest beta version of firefox. Nothing changed. is there any clue?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 19.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

FredMcD
  • Top 10 Contributor
4269 solutions 59868 answers

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

It is possible that there is a problem with the file(s) that store the extensions registry. Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons