Recent answers to Image files saved from Firefox browsing sessions won't openhttps://support.mozilla.org/en-US/questions/10960552015-11-30T02:06:17-08:00That error can indicate that the file is corrupted or is not in the format indicated by its file ext2015-11-30T02:06:17-08:00jscher2000https://support.mozilla.org/en-US/questions/1096055#answer-812236<p>That error can indicate that the file is corrupted or is not in the format indicated by its file extension (not PNG, actually JPG, for example).
</p><p>Could you describe your process step by step? For example:
</p><p>(1) right-click or Ctrl+click an image, Save Image As..., use the suggested file name
</p><p>(2) right-click or Ctrl+click an image, View Image (displays the image stand-alone in a tab), then
</p>
<ul><li> steps under #1
</li><li> Save Page As..., use the suggested file name
</li></ul>
<p>(3) other?
</p>Yes, and what comes up is a Firefox window with a black background. It says "The file "name.png" can2015-11-30T01:19:20-08:00Urbandruidhttps://support.mozilla.org/en-US/questions/1096055#answer-812222<p>Yes, and what comes up is a Firefox window with a black background. It says "The file "name.png" cannot be displayed because it contains errors."
</p>Did you try to open the files in Firefox?
2015-11-29T09:51:28-08:00cor-elhttps://support.mozilla.org/en-US/questions/1096055#answer-812038<p>Did you try to open the files in Firefox?
</p>Viewing the files in Firefox and then downloading.
Thanks. :)
2015-11-29T03:12:39-08:00Urbandruidhttps://support.mozilla.org/en-US/questions/1096055#answer-811876<p>Viewing the files in Firefox and then downloading.
Thanks.&nbsp;:)
</p>Are you viewing the file in Firefox and then saving them,
or do you download it directly?
I've calle2015-11-29T02:49:56-08:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1096055#answer-811865<p>Are you viewing the file in Firefox and then saving them,
or do you download it directly?
I've called the big guys to help you. Good luck.
</p>It seems to be with all websites.
2015-11-29T02:41:43-08:00Urbandruidhttps://support.mozilla.org/en-US/questions/1096055#answer-811858<p>It seems to be with all websites.
</p>Is the problem with all web sites, some?
2015-11-29T02:29:19-08:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1096055#answer-811851<p>Is the problem with all web sites, some?
</p>They've been saving to the downloads folder. I tried saving them to the desktop, too, but still had 2015-11-29T01:19:03-08:00Urbandruidhttps://support.mozilla.org/en-US/questions/1096055#answer-811833<p>They've been saving to the downloads folder. I tried saving them to the desktop, too, but still had the same problem.
</p>Hello,
Just a quick question where are your files saving to?
are they saving to your tmp folder, or2015-11-28T17:02:38-08:00Sir.Mayohttps://support.mozilla.org/en-US/questions/1096055#answer-811753<p>Hello,
</p><p>Just a quick question where are your files saving to?
are they saving to your tmp folder, or downlaods folder?
</p><p>I have had a few times where stuff goes to tmp that should go to downloads.
</p>I just checked that. I was hoping that was it, but the file size is exactly the same for both.
2015-11-26T23:33:41-08:00Urbandruidhttps://support.mozilla.org/en-US/questions/1096055#answer-811151<p>I just checked that. I was hoping that was it, but the file size is exactly the same for both.
</p>Do the files download completely? Does their size match the original?
Original filesize: right-click2015-11-26T19:30:31-08:00Phoxuponyouhttps://support.mozilla.org/en-US/questions/1096055#answer-811100<p>Do the files download completely? Does their size match the original?
</p><p>Original filesize: right-click on the image, select <em>View image info</em>, note <em>Size</em> field value in bytes.
Downloaded file's size: uh... do whatever it is you need to do to show the file size in Mac OS.
</p><p>It could be a partial download, which would corrupt the file so it can't be opened.
</p>Preview is the only image viewing tool I have.
2015-11-26T02:06:36-08:00Urbandruidhttps://support.mozilla.org/en-US/questions/1096055#answer-810906<p>Preview is the only image viewing tool I have.
</p>Try to open the file(s) with the viewer on your computer.
Is there still a problem?
2015-11-25T16:46:12-08:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1096055#answer-810789<p>Try to open the file(s) with the viewer on your computer.
Is there still a problem?
</p>