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I have been unable to sign in. I will try again now.

Posted

I have been told that confirmation emails had been sent, but nothing, nada, has been sent. There is nothing wrong with my email account.

I have been told that confirmation emails had been sent, but nothing, nada, has been sent. There is nothing wrong with my email account.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

Andrew
  • Moderator
321 solutions 4041 answers

Could you elaborate if this is with support.mozilla.org, Firefox Accounts or something else?

Could you elaborate if this is with support.mozilla.org, Firefox Accounts or something else?
stargayte 3 solutions 28 answers

If you try to connect with your persona account on a firefox os device, the problem is known and there is an open bug to correct that. But it has not been resolved yet

If you try to connect with your persona account on a firefox os device, the problem is known and there is an open bug to correct that. But it has not been resolved yet

Helpful Reply

What is wrong with your website?

I spent a lot of time trying to sign in today. I kept being told I was getting a confirmation email, which I never got. I was getting emails from everybody but you. I searched high and low in your site to get help, and there was nothing, no way to get around this impasse, until I finally found page that had the dark orange line going across the top, that asked me to sign in. This time, I created a User ID, which was not required when I originally sign up for Mozilla years ago. I finally got a confirmation email, and was able to sign in. There is something wrong with your website, that it kept telling me an email had been sent to me, when it had not! I was using my email address at acceptable as a User ID

What is wrong with your website? I spent a lot of time trying to sign in today. I kept being told I was getting a confirmation email, which I never got. I was getting emails from everybody but you. I searched high and low in your site to get help, and there was nothing, no way to get around this impasse, until I finally found page that had the dark orange line going across the top, that asked me to sign in. This time, I created a User ID, which was not required when I originally sign up for Mozilla years ago. I finally got a confirmation email, and was able to sign in. There is something wrong with your website, that it kept telling me an email had been sent to me, when it had not! I was using my email address at acceptable as a User ID