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Firefox crashes

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  • 4 have this problem
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  • Last reply by thidoc

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Hi,

I have tried completely uninstalling Firefox but on reinstall it does the same thing. It opens and within a few seconds it crashes and I get a pop up asking me if I want to restart etc. It also does this in safe mode.

As its a clean install it has no add-ons etc.

Many thanks for any help you can offer.

Cheers, Hugh.

Hi, I have tried completely uninstalling Firefox but on reinstall it does the same thing. It opens and within a few seconds it crashes and I get a pop up asking me if I want to restart etc. It also does this in safe mode. As its a clean install it has no add-ons etc. Many thanks for any help you can offer. Cheers, Hugh.

Chosen solution

Modules triggering that crash include: mbae.dll eoppmonitor.dll

Similar thread here: https://support.mozilla.org/en-US/questions/1089991

ESET and/or Malwarebytes - the owner of that thread may have had two separate problems given a 6 day gap in the crash report ID's which were provided there

Disable them, update them, or get rid of them.

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Chosen Solution

Modules triggering that crash include: mbae.dll eoppmonitor.dll

Similar thread here: https://support.mozilla.org/en-US/questions/1089991

ESET and/or Malwarebytes - the owner of that thread may have had two separate problems given a 6 day gap in the crash report ID's which were provided there

Disable them, update them, or get rid of them.

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Thanks Edmeister,

Appreciate the help.

Cheers, Hugh.