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Firefox is having a problem loading this site https://citiretailservices.citibankonline.com/RSnextgen/svc/registration/index.action?siteId=SEARS&pagename=n

  • 7 replies
  • 2 have this problem
  • 140 views
  • Last reply by FredMcD

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This page https://citiretailservices.citibankonline.com/RSnextgen/svc/registration/index.action?siteId=SEARS&pagename=null#verify will not load on any of my computers via Firefox. Internet Explorer loads it just fine.

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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All Replies (7)

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I had no problem. As a test, disable your protection programs.

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Only have Panda security, and worked before update to Firefox 42.0

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Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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AdBlock Plus was the culprit--thanks for the help. Didn't cause a problem before Firefox 42.0. Thanks again Fred.

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Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <web site>.

Glad to help. Safe Surfing.

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Thanks Fred, your solution works like a charm. Glad there's smart people like you out there in the world.

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Glad to help. Safe Surfing.