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I want to import a certificate but i forgot my software security device. How to reset it? I already uninstalled mozilla but it didn't work. Thank you

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I want to import a certificate but i forgot my software security device. How to reset it? I already uninstalled mozilla but it didn't work. Thank you

I want to import a certificate but i forgot my software security device. How to reset it? I already uninstalled mozilla but it didn't work. Thank you

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Shockwave Flash 19.0 r0
  • Yahoo Application State Plugin version 1.0.0.7

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17526 solutions 158475 answers

You can try to rename the logins.json and key3.db files in the Firefox profile folder. If that isn't working then delete (rename) secmode.db as well.

Note that you lose all passwords stored in the Password Manager.

See:

You can try to rename the logins.json and key3.db files in the Firefox profile folder. If that isn't working then delete (rename) secmode.db as well. Note that you lose all passwords stored in the Password Manager. See: * Password Exporter: https://addons.mozilla.org/firefox/addon/password-exporter/