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Firefox crashes

Posted

Crash ID: bp-6340f73a-06c7-445f-ba8a-7d33e2151104

Crash ID: bp-6340f73a-06c7-445f-ba8a-7d33e2151104

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Foxit Reader Plug-In For Firefox and Netscape
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Shockwave Flash 19.0 r0
  • Yahoo Application State Plugin version 1.0.0.7

Application

  • Firefox 42.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:42.0) Gecko/20100101 Firefox/42.0
  • Support URL: https://support.mozilla.org/1/firefox/42.0/WINNT/en-US/

Extensions

  • Anti-Banner 13.0.4.341 (anti_banner@kaspersky.com)
  • Skype Click to Call 7.5.0.9082 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A})
  • Dangerous Websites Blocker 13.0.4.341 (content_blocker@kaspersky.com) (Inactive)
  • Kaspersky URL Advisor 13.0.4.341 (url_advisor@kaspersky.com) (Inactive)
  • Safe Money 13.0.4.341 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.4.341 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 5450
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 21e21458
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 1-26-2011
  • driverDate2:
  • driverVersion: 8.821.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 5450 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4230 solutions 59026 answers

Signature OOM | small

Attention Sumo's there are 30 related bug reports Most about OOM

atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder


Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Signature OOM | small Attention Sumo's there are 30 related bug reports Most about OOM atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder ----------------- '''[https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix]''' This article describes how to make Firefox use less memory to make it run faster and prevent crashes. '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster''' '''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix''' '''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding'''