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Firefox is using too much memory, tried resetting and I am currently sharing telemetry. How long before I find out what to do?

Posted

Tried to find out what version of FireFox I am using but couldn't, it must be up-to-date however, my security system had me re-install Firefox about two weeks ago. Anyway, running Vista Firefox us using too much memory, freezes my system, checked Mozilla and ran a reset worked for a very short time and had to keep running it. I am currently sharing telemetry, but haven't heard anything back from that! Should I just delete Firefox and run Chrome? I wanted more security, which I was told Firefox has, but I am getting very frustrated ;)

Tried to find out what version of FireFox I am using but couldn't, it must be up-to-date however, my security system had me re-install Firefox about two weeks ago. Anyway, running Vista Firefox us using too much memory, freezes my system, checked Mozilla and ran a reset worked for a very short time and had to keep running it. I am currently sharing telemetry, but haven't heard anything back from that! Should I just delete Firefox and run Chrome? I wanted more security, which I was told Firefox has, but I am getting very frustrated ;)

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • Motive Management Plug-in for Mozilla Browsers
  • Motive Plug-in for Mozilla Browsers
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.5.146
  • 5.1.40728.0
  • npsdcwc.dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

FredMcD
  • Top 10 Contributor
4224 solutions 58962 answers

Your System Details (upper right on this web page) says; Windows Vista , Firefox 42.0

Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Your System Details (upper right on this web page) says; Windows Vista , Firefox 42.0 '''[https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix]''' This article describes how to make Firefox use less memory to make it run faster and prevent crashes. '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster''' '''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix''' '''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding'''