Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is using too much memory, tried resetting and I am currently sharing telemetry. How long before I find out what to do?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

Tried to find out what version of FireFox I am using but couldn't, it must be up-to-date however, my security system had me re-install Firefox about two weeks ago. Anyway, running Vista Firefox us using too much memory, freezes my system, checked Mozilla and ran a reset worked for a very short time and had to keep running it. I am currently sharing telemetry, but haven't heard anything back from that! Should I just delete Firefox and run Chrome? I wanted more security, which I was told Firefox has, but I am getting very frustrated ;)

All Replies (1)

more options

Your System Details (upper right on this web page) says; Windows Vista , Firefox 42.0

Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding