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firefox opens in page other than homepage and tech fix doesn't work because "target address is incorrect" and doesn't tell me what a correct address would be.

Posted

Firefox opens in a location other than my homepage. However, when I click on my homepage icon in Firefox it does take me to my homepage. Only when I launch Firefox does this have a problem. The fix Mozilla offers in Help does not work. When I remove the offending address in the target line an error window shows up telling me the address is incorrect and to make sure it's correct. When I add my homepage address I get the same thing. What IS the correct address to put in and why won't it allow me to fix using the help fix? This started about a week ago. I cleared my history/cache/cookies, did a security scan in case I incurred malware (nothing), checked for any recently unwanted installed programs (none) and did a restore to a point prior to this issue (this worked for about 12 hours). Now I am back to the same thing. Someone please help. I am moderately OCD and this is driving me crazy!

Firefox opens in a location other than my homepage. However, when I click on my homepage icon in Firefox it does take me to my homepage. Only when I launch Firefox does this have a problem. The fix Mozilla offers in Help does not work. When I remove the offending address in the target line an error window shows up telling me the address is incorrect and to make sure it's correct. When I add my homepage address I get the same thing. What IS the correct address to put in and why won't it allow me to fix using the help fix? This started about a week ago. I cleared my history/cache/cookies, did a security scan in case I incurred malware (nothing), checked for any recently unwanted installed programs (none) and did a restore to a point prior to this issue (this worked for about 12 hours). Now I am back to the same thing. Someone please help. I am moderately OCD and this is driving me crazy!

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Creative Cloud Desktop Plugin.v_3_0_0_0
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • McAfee MSC FF plugin DLL
  • NPWLPG
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

Wesley Branton
  • Top 10 Contributor
693 solutions 5499 answers

Please try the following:

  1. Go to about:config in the Firefox address bar
  2. Located the browser.startup.homepage string
  3. Change the value to your desired homepage
  4. Restart Firefox

If the above solution does not solve the issue, please refer to the following Mozilla support articles for steps on removing programs that have hijacked your homepage:

Please try the following: #Go to <code>about:config</code> in the Firefox address bar #Located the <code>browser.startup.homepage</code> string #Change the value to your desired homepage #Restart Firefox If the above solution does not solve the issue, please refer to the following Mozilla support articles for steps on removing programs that have hijacked your homepage: *[[Remove a toolbar that has taken over your Firefox search or home page]] *[[Troubleshoot Firefox issues caused by malware]] *[[How to set the home page]]