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Firefox ssl websites don't work on new profile

Posted

I have firfox v.42 (previously 41.0.2) and Win10 with Eset. When I installed FF everything is ok on default profile. I create a new profile and on this new profile ssl websites don't work - even mozilla website. I tried to create few new profile - on everyone of them the ssl certification deosn't work. When FF manage to show this page it won't show any picture or scripts on it. I don't use family settings.

How can I fix it, cause I need to have diffrent profiles on one computer?

I have firfox v.42 (previously 41.0.2) and Win10 with Eset. When I installed FF everything is ok on default profile. I create a new profile and on this new profile ssl websites don't work - even mozilla website. I tried to create few new profile - on everyone of them the ssl certification deosn't work. When FF manage to show this page it won't show any picture or scripts on it. I don't use family settings. How can I fix it, cause I need to have diffrent profiles on one computer?

Chosen solution

hi carnaggee, please disable ssl scanning in your security product: http://support.eset.com/kb3126/

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Shockwave Flash 19.0 r0
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5332 solutions 23541 answers

Chosen Solution

hi carnaggee, please disable ssl scanning in your security product: http://support.eset.com/kb3126/

hi carnaggee, please disable ssl scanning in your security product: http://support.eset.com/kb3126/

Question owner

Thanks it works! If anyone has this problem it's not enough to disable protection for sometime in Eset cause it won't help - even when the protection is disabled the ssl won't work. You need to do this what philipp has written but after disable ssl scanning in eset you need to restart firefox, then turn it off and you can enable ssl scanning in Eset and now everythnig works perfect in FF :)

Thanks it works! If anyone has this problem it's not enough to disable protection for sometime in Eset cause it won't help - even when the protection is disabled the ssl won't work. You need to do this what philipp has written but after disable ssl scanning in eset you need to restart firefox, then turn it off and you can enable ssl scanning in Eset and now everythnig works perfect in FF :)