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no sound and volume icon suddenly has red x

Posted

Everything was working last night, but I noticed this morning there is no sound and my volume icon has a small red X on it. I've looked up the articles on Mozzila Support and Community Questions and think I have tried them all. No luck. Running Win 7 (tried 10 and will put off reloading it as long as possible) with Firefox.

Everything was working last night, but I noticed this morning there is no sound and my volume icon has a small red X on it. I've looked up the articles on Mozzila Support and Community Questions and think I have tried them all. No luck. Running Win 7 (tried 10 and will put off reloading it as long as possible) with Firefox.

Chosen solution

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • GEPlugin
  • Google Update
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • npapicomadapter
  • Picasa plugin
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • Unity Player 5.0.3f2
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

FredMcD
  • Top 10 Contributor
4222 solutions 58926 answers

Chosen Solution

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

'''[https://www.mozilla.org/en-US/plugincheck/ Use this link to check that your plugins are up-to-date.]''' If any are listed as unknown or research, do not worry about them. ------------ check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Question owner

The sound started working and red X disappeared after turning 'puter off for awhile. I should have thought of that earlier. Thanks for the links, tho. I've used a couple before but will keep them for reference.

The sound started working and red X disappeared after turning 'puter off for awhile. I should have thought of that earlier. Thanks for the links, tho. I've used a couple before but will keep them for reference.
FredMcD
  • Top 10 Contributor
4222 solutions 58926 answers

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well Done. Please flag your last post as '''Solved Problem''' so others will know.