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My firefox wont open

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  • Last reply by FredMcD

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Hello, When I open Mozilla Firefox it wont show anything it just tries to open but does nothing.. Heres the crash ID


bp-e8d09cda-14b4-44aa-a199-ced042151030

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Signature hang

Process Type plugin Shockwave Flash Version: 18.0.0.232

Attention Sumo's there are 10 related bug reports


Security Issue: Update your Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Thanks this helped my problem :)

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

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