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Weird Issue, Firefox is "Not responding"

  • 5 replies
  • 2 have this problem
  • 6 views
  • Last reply by Kaede

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After Hours of troubleshooting, and a full wipe of Mozilla. I've realized I cannot figure this problem out on my own.

So about Two weeks ago, I started to get Random "Not Responding" Issues with FF. And by random I mean that nothing seemed out of the ordinary. CPU, GPU, and Memory had no spikes and I wasn't doing anything Unusual on the net. but they were Rare at first, only happening Once a day if that. (Edit: I have to forcibly shutdown Firefox as it will not Respond until a Full restart.)

But Today I cannot get anywhere without it doing so. It is most prevalent on Youtube, so I started there.


  • Is it flash?

No, I am using HTML5

  • Is it the Video itself?

No, If I stop the page loading half way I can watch the video no problem.

  • Is it an Addon, or other Item stored?

Synced my browser and Completely wiped Mozilla.. No change. Still problem Persist.

  • Did I sync my items back on a separate computer to make sure?

Yes, I had my friend Download FF. (He is a Google plebeian) And Sync My FF to it.. It worked Perfectly.

  • Does the sites work as intended on other Browser(s)?

Yes.

  • Maybe a Driver issue?

Clean wiped my GPU driver, Re-installed.. Problem persists.

So I am out of Ideas, I don't want to switch browsers, so please help.

PC specs (If need be) I also include Temps, for curiosity.


All drivers up-to-date.


  • Operating System

Windows 10 Pro 64-bit

  • CPU

Intel Core i7 920 @ 2.67GHz 45 °C Bloomfield 45nm Technology

  • RAM

8.00GB Triple-Channel DDR3 @ 532MHz (7-7-7-20)

  • Motherboard

Gigabyte Technology Co., Ltd. EX58-UD3R (Socket 1366) 31 °C

  • Graphics

SAMSUNG (1920x1080@60Hz) 2047MB NVIDIA GeForce GTX 660 Ti (MSI) 30 °C

  • Storage

74GB Hitachi HDS721680PLA380 ATA Device (SATA) 34 °C 698GB Seagate ST3750528AS ATA Device (SATA) 33 °C

  • Optical Drives

Optiarc DVD RW AD-7231S5 ATA Device

  • Audio

Corsair Gaming H2100 Headset

After Hours of troubleshooting, and a full wipe of Mozilla. I've realized I cannot figure this problem out on my own. So about Two weeks ago, I started to get Random "Not Responding" Issues with FF. And by random I mean that nothing seemed out of the ordinary. CPU, GPU, and Memory had no spikes and I wasn't doing anything Unusual on the net. but they were Rare at first, only happening Once a day if that. (Edit: I have to forcibly shutdown Firefox as it will not Respond until a Full restart.) But Today I cannot get anywhere without it doing so. It is most prevalent on Youtube, so I started there. *Is it flash? No, I am using HTML5 *Is it the Video itself? No, If I stop the page loading half way I can watch the video no problem. *Is it an Addon, or other Item stored? Synced my browser and Completely wiped Mozilla.. No change. Still problem Persist. *Did I sync my items back on a separate computer to make sure? Yes, I had my friend Download FF. (He is a Google plebeian) And Sync My FF to it.. It worked Perfectly. *Does the sites work as intended on other Browser(s)? Yes. *Maybe a Driver issue? Clean wiped my GPU driver, Re-installed.. Problem persists. So I am out of Ideas, I don't want to switch browsers, so please help. PC specs (If need be) I also include Temps, for curiosity. ------------ All drivers up-to-date. *Operating System Windows 10 Pro 64-bit *CPU Intel Core i7 920 @ 2.67GHz 45 °C Bloomfield 45nm Technology *RAM 8.00GB Triple-Channel DDR3 @ 532MHz (7-7-7-20) *Motherboard Gigabyte Technology Co., Ltd. EX58-UD3R (Socket 1366) 31 °C *Graphics SAMSUNG (1920x1080@60Hz) 2047MB NVIDIA GeForce GTX 660 Ti (MSI) 30 °C *Storage 74GB Hitachi HDS721680PLA380 ATA Device (SATA) 34 °C 698GB Seagate ST3750528AS ATA Device (SATA) 33 °C *Optical Drives Optiarc DVD RW AD-7231S5 ATA Device *Audio Corsair Gaming H2100 Headset

Modified by Kaede

All Replies (5)

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The fact that interrupting the page load helps is interesting. Does it make any difference whether you are logged into your Google account or using your regular cookies? For example, if you launch a video in a private window, does that work any better than a regular window?

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jscher2000 said

The fact that interrupting the page load helps is interesting. Does it make any difference whether you are logged into your Google account or using your regular cookies? For example, if you launch a video in a private window, does that work any better than a regular window?

The one thing I didn't think of... Well, I logged out and it worked perfectly fine! but when logging back in it went back to Not responding.

How in the world is that even an issue. I am so confused!

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I think another user mentioned that. When tied to your Google/Google+ account, lots of stuff apparently is happening in the background that didn't use to happen with pure YouTube accounts. I try to stay logged out of my various Google accounts except when necessary...

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jscher2000 said

I think another user mentioned that. When tied to your Google/Google+ account, lots of stuff apparently is happening in the background that didn't use to happen with pure YouTube accounts. I try to stay logged out of my various Google accounts except when necessary...

I hope there will be a fix I use Youtube as my TV so to speak. And having to be Logged out to watch videos or even go to another browser is a bit of the pain. As I've set firefox up to where it will not bother my bad Eyesight.

I started to look at the youtube forums and it seems a LOT of people are having this issue around the same time I did.. Sept 15

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UPDATE: It randomly got fixed. Don't remember getting an update but the problem subsided under the radar as it was only by pure luck I clicked a linked and it shot me over to FF.

It's like an issue never Existed.