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Firefox crashes

Posted

Every time I try to activate Pogo games, they will load and then I will not be able to play. Get the message Adobe Flash plug in has crashed. I have the latest plug in update, latest Firefox update, latest Java update. I have to restart computer because it freezes up. Help!!!!! Also have a new HP laptop Windows Pro 7.

Every time I try to activate Pogo games, they will load and then I will not be able to play. Get the message Adobe Flash plug in has crashed. I have the latest plug in update, latest Firefox update, latest Java update. I have to restart computer because it freezes up. Help!!!!! Also have a new HP laptop Windows Pro 7.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • WildTangent Games App V2 Presence Detector

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''