X
Tap here to go to the mobile version of the site.

Support Forum

Can't print a "selection"

Posted

I recently switched to Firefox from Internet Explorer. Since then, I'm not able to print a selection from a webpage or an email, etc. I followed all of the steps in the tutorial "Fix printing problems in Firefox" but it did not help. I also tried the suggestion to use cntrl-P, but that did not work either. On the print preview window, the selection is grayed out.

What do I need to do to fix this?

Thanks

I recently switched to Firefox from Internet Explorer. Since then, I'm not able to print a selection from a webpage or an email, etc. I followed all of the steps in the tutorial "Fix printing problems in Firefox" but it did not help. I also tried the suggestion to use cntrl-P, but that did not work either. On the print preview window, the selection is grayed out. What do I need to do to fix this? Thanks

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Amazon MP3 Downloader Plugin 1.0.17
  • Catalina Savings Printer
  • Google Update
  • Logitech Harmony Remote Plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Motive Management Plug-in for Mozilla Browsers
  • npPCShow Plugin
  • NDS Player Plugin
  • Picasa plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • Widevine Technologies, Inc. Digital Rights Management and Video Optimization
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • Firefox 41.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0.2/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.11 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Norton Toolbar 2015.5.4.10 ({EBA722F5-038F-4CAF-9EE2-545A221628BC}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 5800 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6898
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 0b001002
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 8-21-2015
  • driverDate2:
  • driverVersion: 15.201.1151.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 5800 Series Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40233 answers

I you want to print a "selection" use { Ctrl + P } to initiate printing rather than using the Print toolbar button. The "selection" gets lost when going thru Print Preview.

I you want to print a "selection" use '''{ Ctrl + P }''' to initiate printing rather than using the Print toolbar button. The "selection" gets lost when going thru Print Preview.
jscher2000
  • Top 10 Contributor
8767 solutions 71704 answers

Helpful Reply

You do have to use Ctrl+p, but there definitely are some glitches with this feature. Depending on the layout of the page, Firefox may print the selection off the right side of the page, or after one or more blank pages, or shrink it too much.

Over the years, several workarounds have been proposed to make printing a selection work more like IE -- IE simply places the selection in the upper left corner of the printout instead of preserving its position on the page.

Here are a couple add-ons that allow you to isolate the text you want to print in a way that works around the problem:

(1) Print Edit - https://addons.mozilla.org/firefox/addon/print-edit/

With this extension, you call up Print Preview and then make your selection there before printing.

(2) Nuke Anything enhanced - https://addons.mozilla.org/firefox/addon/nuke-anything-enhanced/

With this extension, you select in the page normally, right-click, and choose Remove Everything Else. Then you can print normally (i.e., don't choose Selection in the Print dialog). Screen shots in this old post: https://support.mozilla.org/questions/923294?page=2#answer-328405

To view the whole page again, you might be able to right-click Undo remove, or you need to reload the page.

(3) Other... I haven't searched for new solutions in the past year, so there may well be some new ideas out there.

You do have to use Ctrl+p, but there definitely are some glitches with this feature. Depending on the layout of the page, Firefox may print the selection off the right side of the page, or after one or more blank pages, or shrink it too much. Over the years, several workarounds have been proposed to make printing a selection work more like IE -- IE simply places the selection in the upper left corner of the printout instead of preserving its position on the page. Here are a couple add-ons that allow you to isolate the text you want to print in a way that works around the problem: (1) Print Edit - https://addons.mozilla.org/firefox/addon/print-edit/ With this extension, you call up Print Preview and then make your selection there before printing. (2) Nuke Anything enhanced - https://addons.mozilla.org/firefox/addon/nuke-anything-enhanced/ With this extension, you select in the page normally, right-click, and choose Remove Everything Else. Then you can print normally (i.e., don't choose Selection in the Print dialog). Screen shots in this old post: https://support.mozilla.org/questions/923294?page=2#answer-328405 To view the whole page again, you might be able to right-click Undo remove, or you need to reload the page. (3) Other... I haven't searched for new solutions in the past year, so there may well be some new ideas out there.