Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

netflix will not work with V.41 in xp(sp3)...freeze up...why??

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

more options

Do others see this problem. no netflix version has ever worked well for me..and v41 is worst of all! i am using silverlight V5.1

All Replies (1)

more options

Are you sure Silverlight is the problem?

https://www.microsoft.com/getsilverlight/get-started/install/default.aspx Silverlight 5 (5.1.40728.0)

https://www.microsoft.com/en-us/Search/result.aspx?q=Silverlight

http://social.technet.microsoft.com/wiki/contents/articles/30387.silverlight-troubleshooting-installation.aspx


Security Issue: Update your Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration