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When i am in e mail and accidenmtly get off i cannot get back on as it tell me email is not aviable. Whats up????

Posted

see question

see question

Additional System Details

Installed Plug-ins

  • McAfee MSC FF plugin DLL
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • WildTangent Games App V2 Presence Detector

Application

  • Firefox 41.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0.2/WINNT/en-US/

Extensions

  • Twitter App 40.0 ({12b6fdcd-4423-4276-82a3-73fdbff5f7e4})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon(TM) R5 Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x9851
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 226a103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 8-3-2015
  • driverDate2:
  • driverVersion: 15.200.1062.1004
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon(TM) R5 Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4248 solutions 59413 answers

This is a support forum for Firefox. You will have to contact your e-mail provider for help.

This is a support forum for Firefox. You will have to contact your e-mail provider for help.
FredMcD
  • Top 10 Contributor
4248 solutions 59413 answers

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.

Question owner

do not understand directions. I do not speak computer

do not understand directions. I do not speak computer

Question owner

who is my emai; provider,ever time i try i get people i cannot understand, They do not speak American

edit: removed demeaning comment - refer to our Forum rules and guidelines! (philipp)

who is my emai; provider,ever time i try i get people i cannot understand, They do not speak American <sub>edit: removed demeaning comment - refer to our [[Forum rules and guidelines]]! (philipp)</sub>

Modified by philipp

FredMcD
  • Top 10 Contributor
4248 solutions 59413 answers

What part do you not understand?

What part do you not understand?

Question owner

I do not understand computer talk. what is a cache. cookie are things i eat at night. i clear what i have done (history??) often, now what???

I do not understand computer talk. what is a cache. cookie are things i eat at night. i clear what i have done (history??) often, now what???
FredMcD
  • Top 10 Contributor
4248 solutions 59413 answers

Cache: This is a storehouse of information the computer/browser saves so they don't have to re-load the same information time and again.

Cookies: (Yummy) Web sites store information on your system in Cookies; a special type of file. Example, login, system info, history at the site, and other kinds of information.

Sometimes this information get corrupted, and needs to be cleaned out.

docwop said

who is my emai; provider

Look at your e-mail address. Everything to the left of the @ is your user name at that site. Everything to the right is your e-mail provider.

do not understand directions. I do not speak computer

Follow the instructions as given.

Cache: This is a storehouse of information the computer/browser saves so they don't have to re-load the same information time and again. Cookies: (Yummy) Web sites store information on your system in Cookies; a special type of file. Example, login, system info, history at the site, and other kinds of information. Sometimes this information get corrupted, and needs to be cleaned out. ''docwop [[#answer-797131|said]]'' <blockquote> who is my emai; provider </blockquote> Look at your e-mail address. Everything to the left of the '''@''' is your user name at that site. Everything to the right is your e-mail provider. <blockquote> do not understand directions. I do not speak computer </blockquote> Follow the instructions as given.