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I've got Win7, Firefox 41.0.2. Things get hung up when I go to "Addons", "Check to see if your plugins ..."New tab opens to "Check Your Plugins", but just spins

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  • 2 have this problem
  • 13 views
  • Last reply by FredMcD

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The new tab opens to "Plugin Status", but jusr spins, doesn't show status???

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Does this link work? Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 11.0.03
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.