Firefox doesn't work in Windows 10, but I don't have Trusteer Rapport as suggested in Forum.
When I click on Firefox icon, it opens. When I attempt to enter a url, it presents "Well, this is embarrassing" error message and becomes nonresponsive. I have attempted both "restore" and "close" but get the same frozen screen on reopening. Your forum suggests that the problem is Trusteer Rapport. To my knowledge, I do not have Rapport (have never heard of it and it does not show up on my list of apps). I also tried downloading latest version but also got the same result. Firefox used to be my default browser (Win 8.1 and earlier).
Following advice on forum, I looked at crash reports and found this single ID in the period after I upgraded to Win10: bp-9f2cbb58-8637-4cce-b84c-4e2322150826
Additional System Details
Firefox will not run in Win10. It used to be my default browser (Win 8.1 and earlier). Info on your forum suggests problem is Trusteer Rapport. To my knowledge, I do not have Rapport. I tried downloading latest version, but it still won't run. On opening, browser freezes and presents "Well, this is embarrassing" error message.
- User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; McAfee; rv:11.0) like Gecko
Product Firefox Version 40.0.2
Release Channel release OS Windows NT OS Version 10.0.10240
The crash report flagged these programs;
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
New Update; Flash Player Version 220.127.116.11
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.
Note: Edge on Win10 does not use ActiveX version but its own Flash.
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration