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since last updat adobe flash plyr crashes all time & thunderbird mail cannot get into and does not forward new passwork link to yahoo mail

Posted

updated latest upgrade in Sept. since then cannot get games to play or they crash immediately, have updated adobe flash player like over a dozen times, security all updated a few more times, quick time player updated followed your page instructions. adobe flash player crash bar appears about every minute, even though videos usually play. does not have report crash box most the time. cleaned out unnecessary stuff, and also thunderbird mail will not let me get into it even with last password and when I try to change it, your site claims it has sent link to my yahoo mail which it never does, not in spam either and I tried that like 10 different times, so that is now working either. I am not a techy person, but have used computers since 2005 and have never had a problem like this when I have upgraded mozilla in the past. thank you, Deborah.

updated latest upgrade in Sept. since then cannot get games to play or they crash immediately, have updated adobe flash player like over a dozen times, security all updated a few more times, quick time player updated followed your page instructions. adobe flash player crash bar appears about every minute, even though videos usually play. does not have report crash box most the time. cleaned out unnecessary stuff, and also thunderbird mail will not let me get into it even with last password and when I try to change it, your site claims it has sent link to my yahoo mail which it never does, not in spam either and I tried that like 10 different times, so that is now working either. I am not a techy person, but have used computers since 2005 and have never had a problem like this when I have upgraded mozilla in the past. thank you, Deborah.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.13
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.60.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Plug-in for detecting Nero Kwik Media.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • 5.1.40728.0
  • iTunes Detector Plug-in

Application

  • Firefox 41.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0.2/WINNT/en-US/

Extensions

  • AVG SafeGuard toolbar 18.2.0.829 (avg@toolbar) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 8700M GT
  • adapterDescription2:
  • adapterDeviceID: 0x0409
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 8-29-2013
  • driverDate2:
  • driverVersion: 9.18.13.2702
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 8700M GT Direct3D11 vs_4_0 ps_4_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
FredMcD
  • Top 10 Contributor
4266 solutions 59814 answers

New Update; Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

New Update; Flash Player '''Version 19.0.0.226<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''Note: Windows users''' must download the “Internet Explorer” '''and''' “Plugin-based browsers” installers. Note: Edge on Win10 does not use ActiveX version but its own Flash. See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration