X
Tap here to go to the mobile version of the site.

Support Forum

401 Authorization Required error encountered when login through secure connection. Certificates are up to date. Please help.

Posted

I need to login to my website through a secure connection. Certificates installed worked fine previously and are up to date. Now, Firefox show '401 Authorization Required' message instead login page. Please help.

I need to login to my website through a secure connection. Certificates installed worked fine previously and are up to date. Now, Firefox show '401 Authorization Required' message instead login page. Please help.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.60.2 for Mozilla browsers
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.7.157
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.4.154
  • VLC media player Web Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers
http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html https://support.mozilla.org/en-US/kb/server-not-found-connection-problem https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message '''http://kb.mozillazine.org/Error_loading_websites''' '''This Connection is Untrusted''' is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.