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Unable to activate security on Mozilla Firefox because account is 'inaccessable' or non-existent?

Posted

Want to improve/update security but unable to because account could not be accessed.

Want to improve/update security but unable to because account could not be accessed.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • BT DesktopHelp plug-in for Mozilla Browsers
  • BT Management plug-in for Mozilla Browsers
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • RealDownloader Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 18.0 r0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Yahoo Application State Plugin

Application

  • Firefox 40.0.3
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:40.0) Gecko/20100101 Firefox/40.0
  • Support URL: https://support.mozilla.org/1/firefox/40.0.3/WINNT/en-US/

Extensions

  • Google Toolbar for Firefox 3.0.20070217W ({3112ca9c-de6d-4884-a869-9855de68056c}) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • RealDownloader 1.3.1 ({DAC3F861-B30D-40dd-9166-F4E75327FAC7}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: S3 Graphics Twister K + S3Hotkey
  • adapterDescription2:
  • adapterDeviceID: 0x8d02
  • adapterDeviceID2:
  • adapterDrivers: s3gnb
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 73211071
  • adapterSubsysID2:
  • adapterVendorID: 0x5333
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 12-14-2001
  • driverDate2:
  • driverVersion: 6.13.10.1027
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRendererMessage: [u'blockedGfxCard']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
user633449 1539 solutions 10745 answers

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!