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Firefox crashes

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

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I can't get Firefox to start. It crashes upon startup. The onset was insidious. I uninstalled and performed a fresh install with no luck.

Crash ID: bp-9900a4f4-df34-4bb8-88ea-e92d52151003

I am using Windows Vista.

Thank you.

Justin

Chosen solution

Product Firefox Version 41.0.1

Release Channel release OS Windows NT OS Version 6.0.6002 Service Pack 2

IPSEng32.dll = Symantec Intrusion Detection


This is for Sumo's Related Bugs 1205987 NEW --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app


Remove freecorder from your system

Read this answer in context 👍 2

All Replies (3)

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Chosen Solution

Product Firefox Version 41.0.1

Release Channel release OS Windows NT OS Version 6.0.6002 Service Pack 2

IPSEng32.dll = Symantec Intrusion Detection


This is for Sumo's Related Bugs 1205987 NEW --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app


Remove freecorder from your system

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Thank you FredMcD! That did the trick.

I really appreciate it!

Justin

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Glad to help. Safe surfing.