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Why doesnt search tools work anymore?

  • 2 replies
  • 1 has this problem
  • Last reply by cor-el

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When I search on, i cant seem to use the search tools underneath, that specify "last week" etc. It also mean I am not able to search for pictures, videos etc and get the message "This Connection is Untrusted" and there I am NOT able to choose, "i understand the risks".

I tried using other browsers, and its seems to work...

Its only with firefox, and i love to use this, but if not i will be migrating to another browser, its just to much not to be able to go through your search results properly.

Please help and thanks!

All Replies (2)

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May be google plugin itself has this problem, so please check if all your plugins are up-to-date. To do this, go to the Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each yellow or red button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

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If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.

There is security software like Avast and Kaspersky and BitDefender that intercept secure connections and send their own certificate.

If you have Avast then try to disable HTTPS scanning in Avast Web Shield.

If the certificate is issued by your Kaspersky security software then you have two options: