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radio.com will not play on Firefox 41

Posted

I listen to several radio stations using radio.com. When firefox updated to 41, now I just get a rotating circle. I have already tried a clean install of firefox, disabled all extensions, download the current flash, nothing worked. The stations do play in other browsers (Edge, Chrome) just fine. This is not the only site that I'm having problems with. PCH also has a problem.

I listen to several radio stations using radio.com. When firefox updated to 41, now I just get a rotating circle. I have already tried a clean install of firefox, disabled all extensions, download the current flash, nothing worked. The stations do play in other browsers (Edge, Chrome) just fine. This is not the only site that I'm having problems with. PCH also has a problem.

Additional System Details

Application

  • Firefox 41.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.11 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Inactive)
  • Flashblock 1.5.18.1-signed ({3d7eb24f-2740-49df-8937-200b1cc08f8a}) (Inactive)
  • NoScript 2.6.9.37 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)
  • Tab Mix Plus 0.4.1.9 ({dc572301-7619-498c-a57d-39143191b318}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 8500 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0421
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterSubsysID: 050e1043
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 8-17-2015
  • driverDate2:
  • driverVersion: 9.18.13.4181
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRendererMessage: [u'']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Question owner

This did not solve the problem. I have notice, that before the upgrade to 41 that adobe flash showed up in Add-ons. Now it doesn't even when downloading Adobe.

This did not solve the problem. I have notice, that before the upgrade to 41 that adobe flash showed up in Add-ons. Now it doesn't even when downloading Adobe.
FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash Player '''Version 19.0.0.185<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''Note: Windows users''' must download the “Internet Explorer” '''and''' “Plugin-based browsers” installers. Note: Edge on Win10 does not use ActiveX version but its own Flash.