X
Tap here to go to the mobile version of the site.

Support Forum

I want to get rid of ESURF.biz

Posted

This home page comes up all the time and also keeps making unwanted adds pop up. I can't seem to get rid of it. What should I do? ( Esurf.biz)

This home page comes up all the time and also keeps making unwanted adds pop up. I can't seem to get rid of it. What should I do? ( Esurf.biz)

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0

Application

  • Firefox 40.0.3
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
  • Support URL: https://support.mozilla.org/1/firefox/40.0.3/WINNT/en-US/

Extensions

  • Bing Search 1.0.0.2 (bingsearch.full@microsoft.com)
  • Norton Toolbar 2015.5.2.24 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 8570D
  • adapterDescription2:
  • adapterDeviceID: 0x990e
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 768
  • adapterRAM2:
  • adapterSubsysID: 2ae0103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 8-3-2015
  • driverDate2:
  • driverVersion: 15.200.1062.1004
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 8570D Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Scribe 725 solutions 3456 answers

Hi, please try working through How to remove eSurf.biz hijack (Virus Removal Guide) by Malware tips.

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Hi, please try working through [http://malwaretips.com/blogs/remove-esurf-biz/ How to remove eSurf.biz hijack (Virus Removal Guide)] by Malware tips. '''Note that not all removal programs will detect all malware, so you may need to run several or all of them.''' After removal you may need to reset your home page and search, which you can do by running the add-on [https://addons.mozilla.org/en-US/firefox/addon/searchreset/ SearchReset.] ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you.''