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Unable to start Firefox after update to issue 41 - have not been able to start Firefox in safe mode - Have submitted many crash reports

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by FredMcD

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bp-7928dd81-30f6-4b5c-8a00-a35432150925

Any Status?

All Replies (2)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Separate Issue: Update your Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Sorry for the Safe Mode post.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29