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Getting 400/Bad Request error

Posted

I've started getting a 400/Bad Request errors on various sites. I'm running FF 41.0. I cleared my cache/cookies, and it helped a little but still having issues. Some sites that don't work will work if you type the site differently. Some examples:

Doesn't work: www.youtube.com/ Works: https://www.youtube.com/

Doesn't work: Searching for anything in Amazon and this link http://www.amazon.com/Walking-God-through-Pain-Suffering/dp/0525952454/ref=tmm_hrd_title_0?ie=UTF8&qid=1418587605&sr=1-1 Works: This link for some reason and some others http://www.amazon.com/gp/product/1594483493/ref=gno_cart_title_0?ie=UTF8&psc=1&smid=ATVPDKIKX0DER

Any ideas?

I've started getting a 400/Bad Request errors on various sites. I'm running FF 41.0. I cleared my cache/cookies, and it helped a little but still having issues. Some sites that don't work will work if you type the site differently. Some examples: Doesn't work: www.youtube.com/ Works: https://www.youtube.com/ Doesn't work: Searching for anything in Amazon and this link http://www.amazon.com/Walking-God-through-Pain-Suffering/dp/0525952454/ref=tmm_hrd_title_0?ie=UTF8&qid=1418587605&sr=1-1 Works: This link for some reason and some others http://www.amazon.com/gp/product/1594483493/ref=gno_cart_title_0?ie=UTF8&psc=1&smid=ATVPDKIKX0DER Any ideas?

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.12
  • Amazon MP3 Downloader Plugin 1.0.17
  • Coupons Inc., Coupon Printing FireFox Plugin
  • Provides information about the default web browser
  • Facebook Video Calling by Skype
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Fuze Launch Plugin
  • Garmin Communicator Plug-in Version 4.0.3.0
  • Glance Plug-In 2.8.6
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Version 5.41.0.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • WebEx64 General Plugin Container Version 205
  • iPhoto6

Application

  • Firefox 41.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0/Darwin/en-US/

Extensions

  • Adblock Plus 2.6.11 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Covenant Eyes for Firefox 0.8.0 (firefox-integrated-extension@covenanteyes.com)
  • SwagButton 181 (shopearn@prodege.com)
  • WOT 20150708 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • NoScript 2.6.9.36 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4150 solutions 57941 answers

Helpful Reply

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? ----------------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Question owner

Yes, still experience the same issue.

Yes, still experience the same issue.
cor-el
  • Top 10 Contributor
  • Moderator
17278 solutions 156207 answers

Helpful Reply

This issue is usually caused by corrupted cookies.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

This issue is usually caused by corrupted cookies. Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": *Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted. *Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted. *http://kb.mozillazine.org/Profile_folder_-_Firefox

Modified by cor-el

Question owner

It worked! Thanks!  :D

It worked! Thanks! :D

Question owner

It seems like this problem has resurfaced. Any other ideas?

It seems like this problem has resurfaced. Any other ideas?
FredMcD
  • Top 10 Contributor
4150 solutions 57941 answers

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

'''[https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site]''' Open the History Manager '''<Control><Shift> H.''' In the search bar, enter the name of the site. Right click on one of the listings and select '''Forget About This Site.''' This should remove all information, including any passwords / settings.
cor-el
  • Top 10 Contributor
  • Moderator
17278 solutions 156207 answers

Did you try to delete the cookies.sqlite file in the Firefox profile folder?

You can use this button to go to the current Firefox profile folder:

Did you try to delete the cookies.sqlite file in the Firefox profile folder? You can use this button to go to the current Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox

Question owner

I've tried both of these but they only help temporarily.

I've tried both of these but they only help temporarily.
FredMcD
  • Top 10 Contributor
4150 solutions 57941 answers

How long before it goes bad? Did you try the above again?

How long before it goes bad? Did you try the above again?

Question owner

Yes, I've tried it a few times. It last a couple of minutes, then goes bad again. For example, if I search for something on eBay, it doesn't work, I forget the site, it then works, search for something else, and then it breaks again.

Yes, I've tried it a few times. It last a couple of minutes, then goes bad again. For example, if I search for something on eBay, it doesn't work, I forget the site, it then works, search for something else, and then it breaks again.
cor-el
  • Top 10 Contributor
  • Moderator
17278 solutions 156207 answers

Do you have security software that might be causing this issue? What security software do you have?

Cookies shouldn't get corrupted that easily and that often.

Do you have security software that might be causing this issue? What security software do you have? Cookies shouldn't get corrupted that easily and that often.

Question owner

Sophos Anti-Virus (free version) and Malwarebytes Anti-Malware.

Sophos Anti-Virus (free version) and Malwarebytes Anti-Malware.
FredMcD
  • Top 10 Contributor
4150 solutions 57941 answers

As a test, disable all of your protection for a quick run. Any problem?

As a test, disable all of your protection for a quick run. Any problem?

Question owner

Initially, it seems like that solved it.

Initially, it seems like that solved it.
FredMcD
  • Top 10 Contributor
4150 solutions 57941 answers

What are you using for protection? List everything.

What are you using for protection? List everything.

Question owner

I have a Mac, so I have the Apple firewall enable. For Sophos, I turned off blocking to malicious sites and malicious downloads from website. I turned the Sophos stuff off and it seems to be better.

I have a Mac, so I have the Apple firewall enable. For Sophos, I turned off blocking to malicious sites and malicious downloads from website. I turned the Sophos stuff off and it seems to be better.
FredMcD
  • Top 10 Contributor
4150 solutions 57941 answers

Some protection programs don't work with each other. Disable one, enable the other and do a test run. After, switch them-around and try again.

Some protection programs don't work with each other. Disable one, enable the other and do a test run. After, switch them-around and try again.