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Why is Firefox continually crashing on my Android tablet?

Posted

I've been using Firefox for 18 months on my Acer tablet without problem. Now it has become seriously unstable, crashing after a short period of time, with no discernible pattern. I've reinstalled it, but the problem persists. Version 41.0

I've been using Firefox for 18 months on my Acer tablet without problem. Now it has become seriously unstable, crashing after a short period of time, with no discernible pattern. I've reinstalled it, but the problem persists. Version 41.0

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

SHOBLE THOMAS 13 solutions 184 answers

First, restart your phone. Open Firefox browser, pick a bookmarked site. If it still crashes you may need to try and clear some 'caches' under "settings" (cookies, bookmarks, etc) Also clear your history.. Good luck.

First, restart your phone. Open Firefox browser, pick a bookmarked site. If it still crashes you may need to try and clear some 'caches' under "settings" (cookies, bookmarks, etc) Also clear your history.. Good luck.

Question owner

There does not appear to be any cache control available from the settings in the Android version.

There does not appear to be any cache control available from the settings in the Android version.
kbrosnan
  • Moderator
585 solutions 3855 answers

Please provide some crash IDs assuming that the crash reporter dialog appears. https://support.mozilla.org/en-US/kb/mozillacrashreporter

Please provide some crash IDs assuming that the crash reporter dialog appears. https://support.mozilla.org/en-US/kb/mozillacrashreporter