Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is Firefox continually crashing on my Android tablet?

  • 3 replies
  • 7 have this problem
  • 9 views
  • Last reply by Kevin

mrwhoohoo
mrwhoohoo
more options

I've been using Firefox for 18 months on my Acer tablet without problem. Now it has become seriously unstable, crashing after a short period of time, with no discernible pattern. I've reinstalled it, but the problem persists. Version 41.0

I've been using Firefox for 18 months on my Acer tablet without problem. Now it has become seriously unstable, crashing after a short period of time, with no discernible pattern. I've reinstalled it, but the problem persists. Version 41.0

All Replies (3)

SHOBLE THOMAS
SHOBLE THOMAS
more options

First, restart your phone. Open Firefox browser, pick a bookmarked site. If it still crashes you may need to try and clear some 'caches' under "settings" (cookies, bookmarks, etc) Also clear your history.. Good luck.

mrwhoohoo
mrwhoohoo Question owner
more options

There does not appear to be any cache control available from the settings in the Android version.

Kevin
Kevin
  • Moderator
more options

Please provide some crash IDs assuming that the crash reporter dialog appears. https://support.mozilla.org/en-US/kb/mozillacrashreporter