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how do I stop survays from poping up every time I log on

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whenever I log on I get a survey no matter what site I go to How do I stop these

whenever I log on I get a survey no matter what site I go to How do I stop these

Chosen solution

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Note: you installed Adblock Plus Pop-up Addon, but not the main program.

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Communication Plug-In for Firefox
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 19.0 r0
  • iTunes Detector Plug-in

Application

  • Firefox 36.0.4
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0.4/WINNT/en-US/

Extensions

  • Ad-blocker for Gmail 2.8.3.1-signed (jid0-AocRXUCRsLTCYvn6bgJERnwfuqw@jetpack)
  • Adblock Plus Pop-up Addon 0.9.2.1-signed (adblockpopups@jessehakanen.net)
  • Dictionary Extension 3.0.12.1.1-signed (jid0-raWjElI57dRa4jx9CCiYm5qZUQU@jetpack)
  • F.B. Purity - Cleans Up Facebook 9.3.2.1-signed (fbp@fbpurity.com)
  • Image Blocker 1.0.1.1-signed (image-blocker@erikvold.com)
  • PasswordBox 1.38.11.4170 (firefox@passwordbox.com)
  • RoboForm Toolbar for Firefox 7.9.14.4 ({22119944-ED35-4ab1-910B-E619EA06A115})
  • Saved Password Editor 2.9.1-signed (savedpasswordeditor@daniel.dawson)
  • Saved Passwords Button 1.2.4.1-signed (savedpasswords@adamfranco.com)
  • Show my Password 2.0.1-signed ({cd617372-6743-4ee4-bac4-fbf60f35719e})
  • Show Password 1.7.1-signed (showpassword@pratikpoddar)
  • Show/hide passwords 0.3.1-signed (shpassword@shpassword.fr)
  • Smart Ads Blocker 1.0.1-signed (jid1-LYopfl0r00ZV5k@jetpack)
  • Unhide Passwords 1.2.7.0.1-signed ({2e17e2b2-b8d4-4a67-8d7b-fafa6cc9d1d0})
  • Updated Ad Blocker for Firefox 11+ 0.7.7.1-signed ({4DC70064-89E2-4a55-8FC6-E8CDEAE3618C})
  • IDM CC 7.3.87 (mozilla_cc@internetdownloadmanager.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon(TM) R4 Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x9851
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 06571028
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 8-3-2015
  • driverDate2:
  • driverVersion: 15.200.1062.1004
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon(TM) R4 Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4352 solutions 61162 answers

Chosen Solution

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Note: you installed Adblock Plus Pop-up Addon, but not the main program.

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up. ------------------ Note: you installed '''Adblock Plus Pop-up Addon,''' but not the main program. '''[https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/ Adblock Plus]''' {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable). '''[https://addons.mozilla.org/en-US/firefox/addon/adblock-plus-pop-up-addon/ Adblock Plus Pop-up Addon]''' {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions. Forum; '''[https://adblockplus.org/forum/ Adblock Plus Homepage]''' {web link}

Question owner

It's fixed Thanks

It's fixed Thanks
FredMcD
  • Top 10 Contributor
4352 solutions 61162 answers

Glad to help. Safe surfing.

Glad to help. Safe surfing.