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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

josh.hanger
josh.hanger
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My browser stopped working the other day. I am not sure what I was in the middle of but when I refreshed it, I get a pop-up that goes straight to the crash reporter. I have tried a fresh install a few times and also tried safe mode, but it still crashes on startup. Crash ID: bp-5b97219d-436a-4278-8948-d0cc52150923

My browser stopped working the other day. I am not sure what I was in the middle of but when I refreshed it, I get a pop-up that goes straight to the crash reporter. I have tried a fresh install a few times and also tried safe mode, but it still crashes on startup. Crash ID: bp-5b97219d-436a-4278-8948-d0cc52150923

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This is possibly a problem with "Websense Endpoint" software. You can try to disable or uninstall this software for now until there is an update that addresses this issue.

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

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