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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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Dear Support,

Please help on this, the browser always crash even in safe mode.

Crash ID is bp-50191612-bf9e-4f29-8d04-57a312150923

Best Regards,

Murray

All Replies (1)

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Product Firefox Version 40.0.3

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 ++++++++++++++++++++++++++++++++++++++++++++++ This is for Sumo's Related Bugs 1181091 NEW --- Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint


Download the current Websense full installer and save it. Remove Websense from your system. After re-booting, use a register scanner/repair. Now try Firefox. Do Not install Websense at this time.