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Abstürze - was tun?

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habe bereits Firefox neu installiert, Festplatte Fehlerüberprüfung, Viren und Malware Scans laufen lassen - alles ohne Ergebnis. Explorer läuft - sonst könnte ich gar nicht kontakten. Letzter Absturzbericht: ID: ec7c123e-2094-4c1f-9d5a-8bce22150919

habe bereits Firefox neu installiert, Festplatte Fehlerüberprüfung, Viren und Malware Scans laufen lassen - alles ohne Ergebnis. Explorer läuft - sonst könnte ich gar nicht kontakten. Letzter Absturzbericht: ID: ec7c123e-2094-4c1f-9d5a-8bce22150919

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; AskTbAVR-IDW/5.14.1.20064; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0E; GWX:RESERVED; rv:11.0) like Gecko

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FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

bp-ec7c123e-2094-4c1f-9d5a-8bce22150919

Product Firefox Version 40.0.3

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Signature mozilla::SVGPathData


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]] -------------------- bp-ec7c123e-2094-4c1f-9d5a-8bce22150919 Product Firefox Version 40.0.3 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Signature mozilla::SVGPathData ---------------------------------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?

Question owner

bislang hat nichts geholfen. Vielleicht finden Sie die Lösung hier: bp-84948624-51f2-479f-a06b-836802150919 19.09.2015 22:11 6df5ac96-d321-4274-9e34-81d8c89158f7 19.09.2015 22:10 b849eb54-26e8-4437-9040-9fc08e6b91c8 19.09.2015 22:09 bp-26ba9d51-6864-401e-a7b2-6d8ab2150919 19.09.2015 22:09 bp-e5e8871c-3f6d-42d9-a96c-a4e622150919 19.09.2015 19:32 bp-16a4e600-0727-4f0b-b948-13b042150919 19.09.2015 19:32 bp-93bc64d2-7c08-41cd-b26d-02eec2150919 19.09.2015 19:32 bp-1a568f8c-2b37-41ff-aeb2-771592150919 19.09.2015 19:32 bp-350ee246-a1a5-4018-b376-847112150919 19.09.2015 15:31 bp-09678b15-3603-485e-a668-bcd452150919 19.09.2015 15:31 bp-ec7c123e-2094-4c1f-9d5a-8bce22150919 19.09.2015 15:25 b4796f5a-15ee-4237-a147-79192668de4b 18.09.2015 19:24 bp-037cd749-12da-4fc9-a7f6-0a11b2150917 17.09.2015 18:37 bp-62ffb51d-cd2e-489f-81a0-1b6652150917 17.09.2015 18:26 bp-03e51eb0-0552-4485-b878-4986f2150917 17.09.2015 18:26

bislang hat nichts geholfen. Vielleicht finden Sie die Lösung hier: bp-84948624-51f2-479f-a06b-836802150919 19.09.2015 22:11 6df5ac96-d321-4274-9e34-81d8c89158f7 19.09.2015 22:10 b849eb54-26e8-4437-9040-9fc08e6b91c8 19.09.2015 22:09 bp-26ba9d51-6864-401e-a7b2-6d8ab2150919 19.09.2015 22:09 bp-e5e8871c-3f6d-42d9-a96c-a4e622150919 19.09.2015 19:32 bp-16a4e600-0727-4f0b-b948-13b042150919 19.09.2015 19:32 bp-93bc64d2-7c08-41cd-b26d-02eec2150919 19.09.2015 19:32 bp-1a568f8c-2b37-41ff-aeb2-771592150919 19.09.2015 19:32 bp-350ee246-a1a5-4018-b376-847112150919 19.09.2015 15:31 bp-09678b15-3603-485e-a668-bcd452150919 19.09.2015 15:31 bp-ec7c123e-2094-4c1f-9d5a-8bce22150919 19.09.2015 15:25 b4796f5a-15ee-4237-a147-79192668de4b 18.09.2015 19:24 bp-037cd749-12da-4fc9-a7f6-0a11b2150917 17.09.2015 18:37 bp-62ffb51d-cd2e-489f-81a0-1b6652150917 17.09.2015 18:26 bp-03e51eb0-0552-4485-b878-4986f2150917 17.09.2015 18:26
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

None of the reports show a cause.

I've called the big guys to help you. Good luck.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

None of the reports show a cause. I've called the big guys to help you. Good luck. Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''
cor-el
  • Top 10 Contributor
  • Moderator
17468 solutions 157851 answers

Could be a problem with hardware acceleration.

  • Firefox 40.0.3 Crash Report [@ mozilla::SVGPathData::BuildPath(mozilla::gfx::PathBuilder*, unsigned char, float) ]

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
  • Extras > Einstellungen > Erweitert > Allgemein: Browsing: "Hardware-Beschleunigung verwenden, wenn verfügbar"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Could be a problem with hardware acceleration. *Firefox 40.0.3 Crash Report [@ mozilla::SVGPathData::BuildPath(mozilla::gfx::PathBuilder*, unsigned char, float) ] You can try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" *Extras > Einstellungen > Erweitert > Allgemein: Browsing: "Hardware-Beschleunigung verwenden, wenn verfügbar" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

I Followed all your Instructions but firefox ist still crashing. The protokoll from today: bp-b16c7bed-a471-48c5-bd65-a07632150920 20.09.2015 20:45 bp-ccc6f9e1-d96d-40a3-9d8f-26cc22150920 20.09.2015 20:43 bp-c7410c73-e0bf-47cf-8fe7-69b892150920 20.09.2015 19:08 bp-c0747827-01ae-4d67-a509-24aed2150920 20.09.2015 18:38 bp-84948624-51f2-479f-a06b-836802150919 19.09.2015 22:11 b849eb54-26e8-4437-9040-9fc08e6b91c8 19.09.2015 22:09

I Followed all your Instructions but firefox ist still crashing. The protokoll from today: bp-b16c7bed-a471-48c5-bd65-a07632150920 20.09.2015 20:45 bp-ccc6f9e1-d96d-40a3-9d8f-26cc22150920 20.09.2015 20:43 bp-c7410c73-e0bf-47cf-8fe7-69b892150920 20.09.2015 19:08 bp-c0747827-01ae-4d67-a509-24aed2150920 20.09.2015 18:38 bp-84948624-51f2-479f-a06b-836802150919 19.09.2015 22:11 b849eb54-26e8-4437-9040-9fc08e6b91c8 19.09.2015 22:09
cor-el
  • Top 10 Contributor
  • Moderator
17468 solutions 157851 answers

All crash reports I've viewed show a problem with SVG images.

  • Firefox 40.0.3 Crash Report [@ mozilla::SVGPathData::BuildPath(mozilla::gfx::PathBuilder*, unsigned char, float) ]

I could be that you have an extension that uses SVG images that Firefox can't handle.

Try to create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

You could also try to install the en-US Firefox version to test if that has he same problem. You can find the full version of the current Firefox release (40.0.3) in all languages and all operating systems here:

All crash reports I've viewed show a problem with SVG images. * Firefox 40.0.3 Crash Report [@ mozilla::SVGPathData::BuildPath(mozilla::gfx::PathBuilder*, unsigned char, float) ] I could be that you have an extension that uses SVG images that Firefox can't handle. Try to create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox You could also try to install the en-US Firefox version to test if that has he same problem. You can find the full version of the current Firefox release (40.0.3) in all languages and all operating systems here: *https://www.mozilla.org/en-US/firefox/all/
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Also check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Also check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''