X
Tap here to go to the mobile version of the site.

Support Forum

My phone is logging random screen activity when I'm not touching it.

Posted

My flame is super fritzy all of a sudden. I can't really use it, which is making it extra hard to troubleshoot. It seems to think I'm swiping at the center of the screen constantly, even if I'm not touching it.

I starting having this problem with a previous flame, but I'd broken the screen and the problem was concentrated where the screen was most damaged. This time around the screen is just fine.

The problem is sort of localized: if I open settings, the Geolocation toggle starts toggling like mad. If I hold down the power button, it immediately toggles the power off -- those are both on the same section of the screen.

Any thoughts on how to troubleshoot this?

My flame is super fritzy all of a sudden. I can't really use it, which is making it extra hard to troubleshoot. It seems to think I'm swiping at the center of the screen constantly, even if I'm not touching it. I starting having this problem with a previous flame, but I'd broken the screen and the problem was concentrated where the screen was most damaged. This time around the screen is just fine. The problem is sort of localized: if I open settings, the Geolocation toggle starts toggling like mad. If I hold down the power button, it immediately toggles the power off -- those are both on the same section of the screen. Any thoughts on how to troubleshoot this?

Chosen solution

This sounds to me like a hardware problem. Check that the screen is clean, and try restarting the phone. If it is persistent you might need to contact the manufacturer.

Read this answer in context 1

Additional System Details

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

pg23 1 solutions 26 answers

Chosen Solution

This sounds to me like a hardware problem. Check that the screen is clean, and try restarting the phone. If it is persistent you might need to contact the manufacturer.

This sounds to me like a hardware problem. Check that the screen is clean, and try restarting the phone. If it is persistent you might need to contact the manufacturer.

Helpful Reply

Thanks. I think it was probably connected to a fracture in the screen.

Thanks. I think it was probably connected to a fracture in the screen.