Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks gone after prompted update from Firefox- new Old Firefox Data folder and Firfox itself have bookmarks form 2013!

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I was prompted to upgrade Firefox- I did, and now all of my bookmarks reverted to the 2013 versions and a new folder appeared on my desktop that says "Old Firefox Data." I looked in there and still- 2013 bookmarks. I looked in my user folder- application support- why oh why do I have 3 identities in there? This is a BROWSER, not an email address. Also all out of date by a few years. I am a little miffed at Firefox for no warning of any kind this would/could happen when simply doing a what I thought would be an update.

Help! Chris

I was prompted to upgrade Firefox- I did, and now all of my bookmarks reverted to the 2013 versions and a new folder appeared on my desktop that says "Old Firefox Data." I looked in there and still- 2013 bookmarks. I looked in my user folder- application support- why oh why do I have 3 identities in there? This is a BROWSER, not an email address. Also all out of date by a few years. I am a little miffed at Firefox for no warning of any kind this would/could happen when simply doing a what I thought would be an update. Help! Chris

All Replies (1)

more options