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Why do emails do not download automatically?

Posted

Thunderbird is set to download emails on starting and every five minutes, but it doesn't do that, I have to click on "get messages".

Thunderbird is set to download emails on starting and every five minutes, but it doesn't do that, I have to click on "get messages".

Chosen solution

AlanClark said
...After downloading manually it goes back to normal operation.

Bug reports have been filed on this issue. Some, not all, users experience this problem. A manual request for mail seems to start the auto-downloads again.

TB-38.2 Win10-PC

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.157 Safari/537.36

More Information

khls15995 0 solutions 6 answers

You have to go into Account Settings and under Server Settings there is a checkbox 'automatically download new messages'. You can change when it check your messages to download them.

You have to go into Account Settings and under Server Settings there is a checkbox 'automatically download new messages'. You can change when it check your messages to download them.

Helpful Reply

That box is checked and always been.

That box is checked and always been.

Helpful Reply

That box is checked and always has been.

It seems to happen when I have put the computer to sleep (Windows 10). After downloading manually it goes back to normal operation.

That box is checked and always has been. It seems to happen when I have put the computer to sleep (Windows 10). After downloading manually it goes back to normal operation.

Modified by AlanClark

gild 56 solutions 293 answers

Chosen Solution

AlanClark said
...After downloading manually it goes back to normal operation.

Bug reports have been filed on this issue. Some, not all, users experience this problem. A manual request for mail seems to start the auto-downloads again.

TB-38.2 Win10-PC

<blockquote> ''AlanClark [[#answer-777882|said]]'' <br> ...After downloading manually it goes back to normal operation. </blockquote> Bug reports have been filed on this issue. Some, not all, users experience this problem. A manual request for mail seems to start the auto-downloads again. TB-38.2 Win10-PC