Recent answers to Firefix updates=many resetshttps://support.mozilla.org/en-US/questions/10819202015-09-03T11:10:21-07:00Usually the Refresh feature doesn't run by itself, but you may see a button suggesting that you can 2015-09-03T11:10:21-07:00jscher2000https://support.mozilla.org/en-US/questions/1081920#answer-777220<p>Usually the Refresh feature doesn't run by itself, but you may see a button suggesting that you can speed up Firefox by restoring some default settings, and if you click it, that will trigger the Refresh feature.
</p><p>If your clean Firefox gets reinfected after a Refresh, external malware is the most likely explanation, and if the tools in the above-linked article don't clear it up, I have two other suggestions:
</p><p>(1) Manually clean up add-ons as follows:
</p><p>Open Firefox's <strong>Add-ons page</strong> using either:
</p>
<ul><li> Ctrl+Shift+a
</li><li> "3-bar" menu button (or Tools menu) &gt; Add-ons
</li><li> in the Windows "Run" dialog, type or paste <br><code>firefox.exe "about:addons"</code>
</li></ul>
<p>In the left column, click <strong>Plugins</strong>. Set nonessential and unrecognized plugins to "Never Activate".
</p><p>In the left column, click <strong>Extensions</strong>. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. <em>Bear in mind that all extensions are optional, none come with Firefox, and you can learn more about them by checking their reviews on the Add-ons site.</em>
</p><p>Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
</p><p>(2) Try the forums in the malware support article for assistance using advanced cleanup tools.
</p>Did you get your Firefox from Mozilla.org ?
You may have ad / mal-ware. Further information can2015-09-03T09:34:25-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1081920#answer-777180<p>Did you get your Firefox from <a href="http://Mozilla.org" rel="nofollow">Mozilla.org</a>&nbsp;?
</p><p>You may have ad / mal-ware. Further information can be found in the <a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a> article.
</p><p>Run most or all of the listed malware scanners. Each works differently. If one
program misses something, another may pick it up.
</p>
<hr>
<ul><li>1 <strong><a href="http://www.mozilla.org/en-US/firefox/all/" rel="nofollow">Download Firefox Full Installer For All languages And Systems</a>v40</strong> {web link}
</li><li>2 <strong><a href="https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer" rel="nofollow">Uninstall Firefox from your computer</a></strong> {web link}<br>DO NOT remove your profiles.
</li><li>3 After, reboot the computer. Then run the full installer.
</li></ul>
<hr>
<p>These can't get your data back, but will help in the future.
</p><p>These add-ons can be a great help by backing up and restoring Firefox
</p><p><strong><a href="https://addons.mozilla.org/en-US/firefox/addon/febe/" rel="nofollow">FEBE (Firefox Environment Backup Extension)</a></strong> {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
</p><p><strong><a href="https://addons.mozilla.org/en-US/firefox/addon/opie/" rel="nofollow">OPIE</a></strong> {web link}
Import/Export extension preferences
</p>