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Firefox & facebook freezing. Have to turn computer off to unfreeze. Factory reset Vista and still happening.

Posted

It seems to just be happening with Facebook but it freezes to the point that I cannot move the cursor. Ctrl alt del does nothing. The only option it to turn the laptop off completely and restart it. I have just gone through the process of a factory reset with Vista and the same thing is still happening. I synced Firefox before hand so is it my settings somewhere? I do have Adblocker, Ghostery and such installed too. I'm going to try Facebook on Explorer and see if it still freezes. I tried turning off the graphic acceleration thingy as someone suggested in another forum but it still happens. I can't believe that it is simply the laptop overheating as it seems to be so focused on just one site. Many thanks in advance to you all for help!

It seems to just be happening with Facebook but it freezes to the point that I cannot move the cursor. Ctrl alt del does nothing. The only option it to turn the laptop off completely and restart it. I have just gone through the process of a factory reset with Vista and the same thing is still happening. I synced Firefox before hand so is it my settings somewhere? I do have Adblocker, Ghostery and such installed too. I'm going to try Facebook on Explorer and see if it still freezes. I tried turning off the graphic acceleration thingy as someone suggested in another forum but it still happens. I can't believe that it is simply the laptop overheating as it seems to be so focused on just one site. Many thanks in advance to you all for help!

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape
  • npdivxplayerplugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.79.2 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59404 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? --------------------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''