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Recovering bookmarks after reverting back to Windows 8.1 from Windows 10

Posted

I had updated to Windows 10 but the other day I decided to restore back to Windows 8.1. When I installed Firefox, I logged into my sync account and my bookmarks haven't come back. Are they forever lost?

I had updated to Windows 10 but the other day I decided to restore back to Windows 8.1. When I installed Firefox, I logged into my sync account and my bookmarks haven't come back. Are they forever lost?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Foxit PhantomPDF Plug-In For Firefox and Netscape
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • McAfee MSC FF plugin DLL
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • WildTangent Games App V2 Presence Detector

Application

  • Firefox 40.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
  • Support URL: https://support.mozilla.org/1/firefox/40.0.3/WINNT/en-US/

Extensions

  • HP SimplePass 1.0 (firefox@bho.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2: NVIDIA GeForce 840M
  • adapterDeviceID: 0x0a16
  • adapterDeviceID2: 0x1341
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterSubsysID: 228e103c
  • adapterSubsysID2: 228e103c
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 4-24-2014
  • driverDate2: 8-6-2015
  • driverVersion: 10.18.10.3574
  • driverVersion2: 10.18.13.5560
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
Ranger6 0 solutions 5 answers

Are you sure that you are staying connected to your Sync account? Sync has always required some massaging, but this latest version needs some serious hand-holding. For me, this latest version of Sync is almost always timing-out after 5 -10 seconds and yet everything appears as tho I'm still connected to Sync. This might be what you're experiencing as well.

Load the Sync options page and click on the Manage button and see if you get the session expired message. If you do, sign in again and don't do anything (stay on the manage page) and see if your bookmarks come back. Hopefully your bookmarks will restore and if they do, export them to an html file so you won't have to rely on Sync next time.

Are you sure that you are staying connected to your Sync account? Sync has always required some massaging, but this latest version needs some serious hand-holding. For me, this latest version of Sync is almost always timing-out after 5 -10 seconds and yet everything appears as tho I'm still connected to Sync. This might be what you're experiencing as well. Load the Sync options page and click on the Manage button and see if you get the session expired message. If you do, sign in again and don't do anything (stay on the manage page) and see if your bookmarks come back. Hopefully your bookmarks will restore and if they do, export them to an html file so you won't have to rely on Sync next time.

Question owner

I loaded up the sync options page and showed that I was logged in. I went ahead and disconnected and logged back in, staying on the manage page and nothing has happened.

I loaded up the sync options page and showed that I was logged in. I went ahead and disconnected and logged back in, staying on the manage page and nothing has happened.
Scribe 734 solutions 3497 answers

Hi, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Hi, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there. If not, please see - *[[Profiles - Where Firefox stores your bookmarks, passwords and other user data]]. *[[Recovering important data from an old profile]]. ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you.''

Question owner

I think they're permanently lost. I had them when I upgraded to Windows 10 but somehow I lost them revering back to Windows 8.1. When I go into show all bookmarks and try to do the recovery option, there's only yesterday and today's date. I choose yesterday's date and nothing happens. I appreciate everyone's help though! I guess I learned my lesson.

I think they're permanently lost. I had them when I upgraded to Windows 10 but somehow I lost them revering back to Windows 8.1. When I go into show all bookmarks and try to do the recovery option, there's only yesterday and today's date. I choose yesterday's date and nothing happens. I appreciate everyone's help though! I guess I learned my lesson.

Question owner

Ah ha! I was looking through different threads on the support page. The other day I did reset my password but did not receive any warning of the following:

I’ve forgotten my Firefox Account password — how do I reset it?

To get a new password follow these steps. Warning: Any data you have on the server will be erased when you reset your password. Your other devices will stop synchronizing unless you update them with the new password.

What's the point of resetting your password if everything on that account gets erased?

Ah ha! I was looking through different threads on the support page. The other day I did reset my password but did not receive any warning of the following: I’ve forgotten my Firefox Account password — how do I reset it? To get a new password follow these steps. Warning: Any data you have on the server will be erased when you reset your password. Your other devices will stop synchronizing unless you update them with the new password. What's the point of resetting your password if everything on that account gets erased?
Ranger6 0 solutions 5 answers

trumpet89 said

What's the point of resetting your password if everything on that account gets erased?

I've always wondered this myself actually....??

''trumpet89 [[#answer-775148|said]]'' <blockquote> What's the point of resetting your password if everything on that account gets erased? </blockquote> I've always wondered this myself actually....??
cor-el
  • Top 10 Contributor
  • Moderator
17670 solutions 159844 answers

You may want to reset the password for the Firefox account when you have forgotten it, but this password is used to internally generate the Sync key that is used to encrypt data before uploading, so without the correct password it is no longer possible to decrypt your data stored on the Sync server and therefor this data is removed. You always have to make sure not to forget this password to avoid losing your data.

You may want to reset the password for the Firefox account when you have forgotten it, but this password is used to internally generate the Sync key that is used to encrypt data before uploading, so without the correct password it is no longer possible to decrypt your data stored on the Sync server and therefor this data is removed. You always have to make sure not to forget this password to avoid losing your data.