X
Tap here to go to the mobile version of the site.
Scheduled maintenance: Thursday, April 2, between 3pm and 5pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

Support Forum

"Bookmark All" Dialog Box is HUGE!

Posted

I have FireFox version 40.0.3 running on a Dell XPS laptop running Windows 7 Home Premium.

When I right-click on a tab to "Bookmark All Tabs" in a window, the dialog box that pops up is really long and thin...I mean, "scroll across the entire width of the page a couple of times" long. (I'd estimate that the box is about 150px high and almost 4000px long.)

What's more interesting? This box is getting longer the more often I bookmark stuff.

Whassup?

Jason A Schulz

I have FireFox version 40.0.3 running on a Dell XPS laptop running Windows 7 Home Premium. When I right-click on a tab to "Bookmark All Tabs" in a window, the dialog box that pops up is really long and thin...I mean, "scroll across the entire width of the page a couple of times" long. (I'd estimate that the box is about 150px high and almost 4000px long.) What's more interesting? This box is getting longer the more often I bookmark stuff. Whassup? Jason A Schulz

Chosen solution

Whoa, that shouldn't happen.

Sometimes the file that stores window and dialog sizes becomes corrupted with nonsense dimensions. Since it is difficult to edit, we generally recommend renaming that file and having Firefox rebuild it. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old.

Start Firefox back up again. Does the dialog display normally again.

Oh, I should mention that this may turn off the menu bar and bookmarks toolbar. To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.65.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Pando Web Plugin
  • NPWLPG
  • RealJukebox Netscape Plugin
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 18.0 r0

Application

  • Firefox 40.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
  • Support URL: https://support.mozilla.org/1/firefox/40.0.3/WINNT/en-US/

Extensions

  • Avast Online Security 10.2.0.187 (wrc@avast.com)
  • RealPlayer Browser Record Plugin 1.0 ({ABDE892B-13A8-4d1b-88E6-365A6E755758}) (Inactive)
  • Skype Click to Call 7.4.0.9058 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2: NVIDIA GeForce GT 540M
  • adapterDeviceID: 0x0126
  • adapterDeviceID2: 0x0df4
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2047
  • adapterSubsysID: 050e1028
  • adapterSubsysID2: 050e1028
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 12-12-2012
  • driverDate2: 10-2-2012
  • driverVersion: 9.17.10.2932
  • driverVersion2: 9.18.13.697
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 4
  • numTotalWindows: 4
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8952 solutions 73365 answers

Chosen Solution

Whoa, that shouldn't happen.

Sometimes the file that stores window and dialog sizes becomes corrupted with nonsense dimensions. Since it is difficult to edit, we generally recommend renaming that file and having Firefox rebuild it. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old.

Start Firefox back up again. Does the dialog display normally again.

Oh, I should mention that this may turn off the menu bar and bookmarks toolbar. To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

Whoa, that shouldn't happen. Sometimes the file that stores window and dialog sizes becomes corrupted with nonsense dimensions. Since it is difficult to edit, we generally recommend renaming that file and having Firefox rebuild it. Here's how: Open your current Firefox settings (AKA Firefox profile) folder using either * "3-bar" menu button > "?" button > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste about:support in the address bar and press Enter In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer. Leaving that window open, switch back to Firefox and Exit, either: * "3-bar" menu button > "power" button * (menu bar) File > Exit Pause while Firefox finishes its cleanup, then rename '''xulstore.json''' to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old. Start Firefox back up again. Does the dialog display normally again. Oh, I should mention that this may turn off the menu bar and bookmarks toolbar. To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there: * right-click a blank spot on the tab bar (or the "+" button) * tap the Alt key to activate the classic menu bar > View > Toolbars * in Customize mode > Show/Hide Toolbars (see: [[Customize Firefox controls, buttons and toolbars]])
jscher2000
  • Top 10 Contributor
8952 solutions 73365 answers

Helpful Reply

One other thought -- you can manually resize the dialog as follows:

While Bookmark All Tabs is displayed, press Alt+Spacebar to activate the window control menu.

Choose Size from the menu

Then press the right arrow key once to indicate to Windows that you want to modify the position of the right border

Then hold down the left arrow key until that right border comes into view

Press Enter when it's where you want it

One other thought -- you can manually resize the dialog as follows: While Bookmark All Tabs is displayed, press Alt+Spacebar to activate the window control menu. Choose Size from the menu Then press the right arrow key ''once'' to indicate to Windows that you want to modify the position of the right border Then hold down the left arrow key until that right border comes into view Press Enter when it's where you want it

Question owner

Thanks for the help! I had FireFox rebuild the settings file and all is right with the world...well, at least the dialog box is back to a normal size.

The Windows control menu was some nice information, as well. I learned something new today.

Thanks for the help! I had FireFox rebuild the settings file and all is right with the world...well, at least the dialog box is back to a normal size. The Windows control menu was some nice information, as well. I learned something new today.