X
Tap here to go to the mobile version of the site.

Support Forum

Can't login

Posted

I recently downloaded the latest version of Firefox. I already had an account. I was able to login after the download for 1 day. Now when I try to log in it won't accept my username or password. I try to get it to email me a reset. It recognizes my email but I never receive the email.

I recently downloaded the latest version of Firefox. I already had an account. I was able to login after the download for 1 day. Now when I try to log in it won't accept my username or password. I try to get it to email me a reset. It recognizes my email but I never receive the email.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Coupons, Inc. Coupon Printer 5.0.2.2
  • GEPlugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • npapicomadapter
  • NPWLPG
  • Shockwave Flash 18.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158
  • 5.1.40728.0
  • VLC media player Web Plugin 2.1.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

SHOBLE THOMAS 13 solutions 184 answers

Check your spam folder.

Check your spam folder.

Question owner

Looked there.

Looked there.
tom01 4 solutions 41 answers

This is about your Sync account, correct?

This is about your Sync account, correct?