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Since updating to v.40 it crashes almost every few minutes regardless of website Previous versions were perfect.

Posted

I had no problem with Firefox but ever since I upgraded to Version 40 it crashes almost every minute regardless of website even when only Gmail is open. I did not install any new program nor any Add-on or Plug-in.

I had no problem with Firefox but ever since I upgraded to Version 40 it crashes almost every minute regardless of website even when only Gmail is open. I did not install any new program nor any Add-on or Plug-in.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.22 (KHTML, like Gecko) Ubuntu Chromium/25.0.1364.160 Chrome/25.0.1364.160 Safari/537.22

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40495 answers

How about providing some Crash Report ID #'s?


Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

How about providing some Crash Report ID #'s? ----------- Please follow the steps below to provide us crash IDs to help us learn more about your crash. #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box. ''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx29|width=500]] More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.