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Facebook and Mozilla Help pages doesn't load properly, but Youtube and other pages load properly

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by philipp

SilviuStefan
SilviuStefan
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When I want to log on Facebook, the page doesn't load properly. Facebook and Mozilla Help page have this problems. YouTube, for example, is totally ok. I deleted cookies and caches, I unistalled the browser, I refreshed it, but none of solutions worked. Please help.

When I want to log on Facebook, the page doesn't load properly. Facebook and Mozilla Help page have this problems. YouTube, for example, is totally ok. I deleted cookies and caches, I unistalled the browser, I refreshed it, but none of solutions worked. Please help.

Chosen solution

hi, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

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All Replies (1)

philipp
philipp
  • Moderator
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Chosen Solution

hi, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/