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While opening new tab, it takes more than 2 min & hang all other preopened tabs.

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  • Last reply by Scribe

naimm
naimm
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Whenever I try to open new tab in Mozila Firefox by default below link open, but page remain blank. "resource://jid1-g80ec8llebk5fq-at-jetpack/newtab/data/newtab.html" It took more than two min to open new tab & hang all other opened tabs.

it making me angry everytime, I hate when it takes to much of my time

for any urgency i have to move to other browsers.

Whenever I try to open new tab in Mozila Firefox by default below link open, but page remain blank. "resource://jid1-g80ec8llebk5fq-at-jetpack/newtab/data/newtab.html" It took more than two min to open new tab & hang all other opened tabs. it making me angry everytime, I hate when it takes to much of my time for any urgency i have to move to other browsers.

All Replies (1)

Scribe
Scribe
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Hi, try this: Type about:config into the address bar, press Enter, accept the warning, scroll down to browser.newtab.url and make sure 'Value' is set to about:newtab (right click > Modify, to change it if necessary, taking care not to alter anything else). You may then need to restart Firefox.

As an alternative, you can use the add-on SearchReset.

If that doesn't work, it may be that an extension is changing the New Tab, so try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.