shockwave flash player is not listed in my available add ons
I downloaded flash player126.96.36.199 NPAPI, but adobe flash player is not in my add ons. It is listed in my add/remove program. I have Windows xp home addition and firefox
Additional System Details
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Next Generation Java Plug-in 11.51.2 for Mozilla browsers
- DRM Netscape Network Object
- DRM Store Netscape Plugin
- Npdsplay dll
- User Agent: Mozilla/5.0 (Windows NT 4.0; rv:39.0) Gecko/20100101 Firefox/39.0
hello, please right-click the firefox icon on your desktop or start menu, go to properties > compatibility and make sure that any compatibility mode settings are unchecked...
Note that your user agent shows that you run Firefox in compatibility mode for Windows 95 (NT 4.0).
- Mozilla/5.0 (Windows NT 4.0; rv:39.0) Gecko/20100101 Firefox/39.0
As posted above, check that you do not run Firefox in compatibility mode.
You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.