Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Firefox crashes I can be typing an email or trying to browse and it will freeze on me or it just crashes.

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

I have gone through and checked all things for updates, I have also uninstalled and reinstalled and it is still crashing on me.

This is the last crash code I got:bp-d06eb1e6-1035-434c-805f-e74b22150819

All Replies (1)

more options

The crash report flagged these programs;

tmmon.dll = No results found tmmon.sys = Kesafe Kernel Mode Driver

TmFFExt2.dll = 趨勢科技 OfficeScan 用戶端 = Trend Micro OfficeScan Client

utildebuglog.dll = Trend Micro Inc

TmUmEvt.dll = No results found

atidxx32.dll = Advanced Micro Devices =

npToolbarChrome.dll = Trend Micro Titanium = Trend Micro Inc

TmBpFfCore.dll = Browser Exploit Prevention - Trend Micro Browser Plug-In

Check the above for updates / reinstall.