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Thunderbird has reached 98% capacity; All Mail contains 47,500 messages. When i delete files (after marking them junk) they reappear- suggestions?

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  • Last reply by finitarry

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my attempt to permanently delete files from "All Mail" does not remove them - the ribbon at bottom of page says reports that "deleted __ files from All Mail; then it reports that "Dowlonading message..." and most of the deleted files have reappeared

my attempt to permanently delete files from "All Mail" does not remove them - the ribbon at bottom of page says reports that "deleted __ files from All Mail; then it reports that "Dowlonading message..." and most of the deleted files have reappeared

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You need to compact your folders to make the old items disappear from the database, otherwise things just jam up and everything stops working smoothly. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird