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why suddenly with the new update I cannot see anymore what I type on the address bar?

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by Lukasaege

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Hello guys.

I wanted to chat with somebody about this but I cannot find anymore the way to do that. So I write. Since the last update, Firefox 40 for Desktop, when I write something on the address bar NOTHING is visualized. There is some kind of white or very light blue square above the text and I do not see what I write! I can see the suggestions below (the drop menu which opens below, with all the list of possible websites which may correspond, which I have visited in the past), but NOTHING on the address bar. It is quite annoying. I have tried uninstalling and reinstalling Firefox. Same story.

What should I do?

Thanks :)

Attached screenshots

All Replies (5)

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hi Lukasaege, please see if you can address the issue by updating your intel graphics driver with the tool from:

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Hi Philipp. I don't think my graphic card has anything to do with it. Why should the same driver be good till now, and suddenly be bad just casually since the new Firefox 40? Besides, with IE and Chrome there is no problem.

But more importantly, and as a proof that there was something wrong with the update, Mozilla has just released a new update, which solved the problem. In other words, while reinstalling the same version was not solving the problem, installing the new version solved it.

Thanks anyway for the good will.


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Did you at least try to start Firefox in Safe Mode and if that helped possibly disable hardware acceleration?

You can check if it helps if Firefox is started in Safe Mode by holding down the Shift/Options key.

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Lukasaege, you can trust my judgement on this issue, since i was originally affected by this as well and was involved in getting it resolved in bug 1193802.

this is unrelated to the 40.0.2 update, because thatonly fixed a startup crash and a windows 10 specific issue:

what fixed the issue was mozilla putting affected intel graphic drivers on a blocklist for using hardware acceleration. this happens independent from any version updates since firefox installations will reload this blocklist once a day. you can check this yourself by going to the firefox menu ≡ > help ? > troubleshooting information where it will now say in the graphics section that parts of hardware acceleration for your graphics card are blocked because of unresolved driver issues. so the proper fix would still be to update your graphics drivers as this will address the url-bar issue AND give you the performance benefits of using hardware acceleration.

Modified by philipp

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Ok, but, why then with this same notebook I had NO problems for the last 3 years and suddenly the problems started with the Firefox 40 (or maybe the latest 39)? And why the problem disappeared by itself when I have installed the last update?

Yeah I had tried to disable the acceleration and nothing changed. I did not try the safe mode just because I was SURE it was not an add-on, because I had not added or updated any add-on. I do not know if safe mode could help in case that a new version of firefox is installed and there are conflicts with an addon which gave no problem till now. But I have always trusted the control which the firefox installer makes, when it checkes the addons for incompatibilities...

How can I know if the hardware acceleration is being used or not (I suppose that if there is a blacklist to deactivate it on certain graphic cards, it will be deactivate even if the box is selected?). Or I can I know if my graphic card is affected?