Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I restore old bookmarks after doing a Refresh Firefox?

  • 2 replies
  • 3 have this problem
  • 8 views
  • Last reply by ray23

more options

I did a Refresh Firefox to get rid of Bing (it worked). The Mozilla site said it would keep important things, but all bookmarks are gone.

I did a Refresh Firefox to get rid of Bing (it worked). The Mozilla site said it would keep important things, but all bookmarks are gone.

Chosen solution

Sorry to hear about that. Here are two things to try:

(1) Restore a dated bookmark backup. The following article has the steps to call up the Restore feature. If backups are available in your current Firefox profile (settings) folder, they should be listed by date:

Restore bookmarks from backup or move them to another computer

(2) Restore a bookmark backup from the Old Firefox Data folder on your desktop. Refresh moves your old settings to an Old Firefox Data folder on your desktop.

Do you see that folder? If so, please check inside for a semi-randomly-named folder and check inside there for a folder named bookmarkbackups. If you have that, please use the article under #1 above but use the "Choose File" option to restore one of the backups from the folder on your desktop.

Any luck?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Sorry to hear about that. Here are two things to try:

(1) Restore a dated bookmark backup. The following article has the steps to call up the Restore feature. If backups are available in your current Firefox profile (settings) folder, they should be listed by date:

Restore bookmarks from backup or move them to another computer

(2) Restore a bookmark backup from the Old Firefox Data folder on your desktop. Refresh moves your old settings to an Old Firefox Data folder on your desktop.

Do you see that folder? If so, please check inside for a semi-randomly-named folder and check inside there for a folder named bookmarkbackups. If you have that, please use the article under #1 above but use the "Choose File" option to restore one of the backups from the folder on your desktop.

Any luck?

more options

Yes, thank you very much!!